Shipping Policy – Arabiansy

At Arabiansy, we are committed to delivering your orders safely and efficiently across Saudi Arabia. Please read our shipping policy to understand our order processing and delivery procedures.

1. Order Processing Time

Orders are usually processed within 1–3 business days after confirmation. During sales, holidays, or high-demand periods, processing may take slightly longer.

Customers may receive a confirmation call or message to verify their order details before dispatch.

2. Delivery Time

Our estimated delivery times within Saudi Arabia are:

• Major cities: 2–5 business days

• Other cities and remote areas: 3–7 business days

Delivery times are estimates and may vary depending on the customer's location, courier availability, weather conditions, and other circumstances beyond our control.

3. Shipping Charges

Shipping fees, if applicable, will be displayed at checkout before the order is completed.

Any free shipping offers will be clearly mentioned on our website or promotional materials and will be subject to the stated terms and conditions.

4. Cash on Delivery (COD)

If Cash on Delivery is available for your location, you can pay for your order when it arrives.

Please ensure that your contact number and delivery address are correct and that someone is available to receive the shipment.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp, email, or another available communication channel.

Tracking updates may take some time to appear after the courier receives your package.

6. Incorrect Address or Contact Details

Customers are responsible for providing accurate shipping information, including their full name, phone number, city, and complete delivery address.

Arabiansy cannot guarantee successful delivery if incorrect or incomplete information is provided. Additional delivery charges may apply if a shipment needs to be resent.

7. Delayed or Failed Deliveries

Although we work with delivery partners to ensure timely shipping, delays may occur due to public holidays, unexpected operational issues, incorrect customer details, or other circumstances beyond our control.

If your order is delayed or you experience a delivery issue, please contact our customer support team for assistance.

8. Damaged or Missing Items

If your order arrives damaged or contains missing items, please contact us as soon as possible after delivery. Include your order number and clear photos or videos of the package and the affected items so we can review the issue and assist you.

9. Order Cancellation

If you need to cancel an order, contact us as soon as possible before it is dispatched. Once an order has been shipped, cancellation may no longer be possible. Any return or refund request will be handled according to our applicable policies.

10. Contact Information

For shipping-related questions or assistance, please contact Arabiansy through the following channels:

Store Name: Arabiansy
Website: Your official Arabiansy store
Email: Your customer support email

Our team will do its best to assist you with your order and delivery concerns.

11. Policy Updates

Arabiansy reserves the right to update or modify this Shipping Policy at any time. Changes will take effect once the revised policy is published on our website.

By placing an order with Arabiansy, you acknowledge and agree to this Shipping Policy.